What data we process, why, and how to exercise your rights; and the terms of use of rekoser.com.
29 September 2026. This policy explains what personal data we process when you visit rekoser.com, write to us or work with us, what we use it for, who we share it with and how you can exercise your rights. It describes what this website and our systems actually do; if that changes, this page will change too.
Whitewall Solutions, S.L., owner of the REKOSER brand. Spanish tax ID (CIF) B18982967. C/ Cedro s/n, nave 6, Pol. Ind. La Ermita, 18230 Atarfe (Granada), Spain. Contact: contact form · Phone: +34 958 042 973.
We measure visits with a cookieless analytics tool installed on our own servers. It uses no cookies, stores nothing on your device and does not store your IP address: to count unique visitors it computes a fingerprint from the IP address and browser mixed with a random value that is discarded every 24 hours, so we cannot identify you or follow you across days or websites. We only get aggregate figures: page views, referring page, country, device type and browser, and clicks on datasheet downloads and contact links. If you arrive from a campaign link (one of our emails or an ad), the address may include parameters naming the campaign (for example utm_source); the analytics tool counts them in aggregate.
If a page fails, your browser sends a technical report to our own error server: the error message, the page, the browser and the operating system. We use it only to fix faults.
Legal basis: our legitimate interest in knowing which content is useful and in keeping the website working (Art. 6(1)(f) GDPR), without data that identifies you.
The form collects first name, surname, email address, company, country, phone number, type of enquiry, subject and message. With your enquiry we store the date, the IP address it was sent from and, if you came from a campaign link, that campaign’s parameters, so we know which campaigns work. We use it to reply to you and, if there is mutual interest, to prepare a quotation. Your enquiry reaches our sales team by email and is recorded in our customer management system, developed and hosted by us.
Legal basis: taking steps at your request prior to entering into a contract (Art. 6(1)(b) GDPR).
Protection against spam. The form checks the sender’s IP address against public lists of abusive addresses and against an external IP reputation service, derives the country from the IP address with a local database, and checks any links in the message with a malicious-site detection service. We do not use third-party captchas. Legal basis: our legitimate interest in protecting the form and our systems (Art. 6(1)(f) GDPR).
This website loads no tags from Google, LinkedIn, Meta or any other advertising platform. When you arrive from an ad, the address includes a click identifier (for example Google’s gclid or LinkedIn’s li_fat_id). Only if the form shows the advertising measurement checkbox and you tick it do we store that identifier with your enquiry; if the enquiry later becomes a quotation or an order, we send the platform the identifier, the date, the stage (quotation or order) and its amount, to measure which ads work. We do not send them your name, email address or phone number. If you do not tick the box, the identifier is discarded when the form is received.
Legal basis: your consent (Art. 6(1)(a) GDPR). You can withdraw it at any time through our contact form: we will delete the identifier and nothing more will be sent; what has already been shared with the platform cannot be withdrawn from it.
Customers. If we work together, we process the contact details of the people at your company, quotations, orders, invoices and correspondence. Legal basis: performance of the contract (Art. 6(1)(b) GDPR) and our legal, accounting and tax obligations (Art. 6(1)(c) GDPR).
Marketing emails. We send emails about products and services similar to those purchased to our customers, and to other people only if they asked for them or consented. Every email includes a one-click unsubscribe link. We measure whether emails are opened and which links are clicked, to learn what content is of interest. Legal basis: for customers, Article 21(2) of the Spanish Information Society Services Act (LSSI) and our legitimate interest; otherwise, your consent.
Emails you send us. Our email is provided by a business email provider; messages are stored there and in our customer management system so we can answer and follow them up.
We do not sell or transfer your data. We disclose it only to public authorities when the law requires it and to the providers that serve us, under a data processing agreement when they act on our behalf:
Some of these providers are US companies or belong to US groups (business email, email delivery, the IP reputation service and, with your consent, the advertising platforms). Where your data may reach the United States, the transfer relies on the EU-US Data Privacy Framework, if the provider has joined it, or on the standard contractual clauses approved by the European Commission (Art. 46 GDPR).
This website does not use tracking, analytics or advertising cookies. The only thing it stores in your browser is that you closed the information notice, so it is not shown again.
The contact form is loaded from our own server and may use strictly necessary technical cookies to work securely (protection against forged submissions and a submission session that expires within hours). They do not require consent.
You can ask us for access to your data, its rectification or erasure, object to or ask us to restrict its processing, request its portability, and withdraw any consent you have given at any time, without affecting processing carried out before. Write to us through our contact form or to the postal address in section 1; we will reply within one month. If you believe we have not handled your request properly, you can lodge a complaint with the Spanish Data Protection Agency (www.aepd.es) or the supervisory authority of your country.
Communication with the website and the form is encrypted (HTTPS). Access to our systems is restricted to the staff who need it, with two-factor authentication.
This website is aimed at businesses and professionals. We do not knowingly collect data from children under 14; if we find that we have, we will delete it.
If what we do with your data changes, we will update this page and its date. If the change is significant and we have your email address through a business relationship, we will let you know.
In compliance with article 10 of Spanish Law 34/2002 of 11 July on Information Society Services and Electronic Commerce, the owner of this website is Whitewall Solutions, S.L., Spanish tax ID (CIF) B18982967, registered address C/ Cedro s/n, nave 6, Pol. Ind. La Ermita, 18230 Atarfe (Granada), Spain. REKOSER is a trade name of Whitewall Solutions, S.L.; in this notice, “REKOSER” means Whitewall Solutions, S.L. acting under that brand. Contact: contact form · +34 958 042 973.
Access and/or use of this REKOSER portal attributes the condition of USER, who accepts, from said access and/or use, the General Conditions of Use reflected here. The aforementioned Conditions will be applicable regardless of the General Contracting Conditions that, where appropriate, are mandatory.
rekoser.com provides access to a multitude of information, services, programs or data (hereinafter, “the content”) on the Internet belonging to REKOSER or its licensors to which the USER may have access. The USER assumes responsibility for the use of the portal. This responsibility extends to the registration that is necessary to access certain services or content. In said registration, the USER will be responsible for providing truthful and lawful information. As a consequence of this registration, the USER may be provided with a password for which they will be responsible, committing to make diligent and confidential use of it. The USER undertakes to make appropriate use of the content and services (such as chat services, discussion forums or newsgroups) that REKOSER offers through its portal and, by way of example but not limitation, not to use them to (i) engage in illicit, illegal or contrary to good faith and public order activities; (ii) disseminate content or propaganda of a racist, xenophobic, pornographic-illegal nature, in apology of terrorism or that violates human rights; (iii) cause damage to the physical and logical systems of REKOSER, its suppliers or third parties, introduce or spread computer viruses or any other physical or logical systems on the network that are likely to cause the aforementioned damage; (iv) try to access and, where appropriate, use the email accounts of other users and modify or manipulate their messages. REKOSER reserves the right to withdraw all comments and contributions that violate respect for the dignity of the person, that are discriminatory, xenophobic, racist, pornographic, that threaten youth or childhood, order or public safety or that, in its opinion, are not suitable for publication. In any case, REKOSER will not be responsible for the opinions expressed by users through forums, chats, or other participation tools.
REKOSER, by itself or as an assignee, is the owner of all the intellectual and industrial property rights of its website, as well as the elements contained therein (by way of example, images, sound, audio, video, software or texts; trademarks or logos, color combinations, structure and design, selection of materials used, computer programs necessary for its operation, access and use, etc.), owned by REKOSER or its licensors. All rights reserved. By virtue of the provisions of articles 8 and 32.1, second paragraph, of the Intellectual Property Law, the reproduction, distribution and public communication, including the method of making them available, of all or part of the contents of this website, for commercial purposes, on any support and by any technical means, without the authorization of REKOSER, are expressly prohibited. The USER undertakes to respect the Intellectual and Industrial Property rights owned by REKOSER. You can view the elements of the portal and even print, copy and store them on the hard drive of your computer or on any other physical support as long as it is, solely and exclusively, for your personal and private use. The USER must refrain from deleting, altering, evading or manipulating any protection device or security system that was installed on the REKOSER pages.
REKOSER is not responsible, in any case, for damages of any nature that may be caused, by way of example: errors or omissions in the content, lack of availability of the portal or the transmission of viruses or malicious or harmful programs in the content, despite having adopted all the necessary technological measures to avoid it.
REKOSER reserves the right to make, without prior notice, the modifications it deems appropriate in its portal, being able to change, delete or add both the content and services provided through it and the way in which they are presented or located on its portal.
In the event that rekoser.com contains links or hyperlinks to other Internet sites, REKOSER will not exercise any type of control over said sites and content. In no case will REKOSER assume any responsibility for the content of any link belonging to a third-party website, nor will it guarantee the technical availability, quality, reliability, accuracy, breadth, veracity, validity and constitutionality of any material or information contained in any of said hyperlinks or other Internet sites. Likewise, the inclusion of these external connections will not imply any type of association, merger or participation with the connected entities.
REKOSER reserves the right to deny or withdraw access to the portal and/or the services offered without prior notice, at its own request or that of a third party, to those users who fail to comply with these General Conditions of Use.
REKOSER will pursue the breach of these conditions as well as any improper use of its portal by exercising all civil and criminal actions that may correspond to it by law.
REKOSER may modify the conditions determined here at any time, being duly published as they appear here. The validity of the aforementioned conditions will depend on their exposure and will be in force until they are modified by others duly published.
The relationship between REKOSER and the USER will be governed by current Spanish regulations and any controversy will be submitted to the Courts and tribunals of the city of Granada.